Resumen

Background: The consolidation of Logistics 4.0 has become a central factor for competitiveness in contemporary supply chains. However, its effective adoption by small and medium-sized enterprises remains uneven, particularly in emerging regional economies.

Gap: This article addresses the gap between the availability of digital logistics technologies and their actual incorporation into business processes in SMEs located in the Argentine Northwest.

Purpose: The objective of the study is to diagnose the level of technological maturity of logistics processes and to identify structural and organizational barriers that limit digital transformation.

Methodology: A quantitative and descriptive methodology was applied, based on the development of a technological maturity assessment matrix and its application to a multisectoral sample of SMEs.

Results: The results reveal that a significant majority of firms remain concentrated in low maturity levels, characterized by manual or basic digital processes, with limited integration and automation. The findings suggest that technological lag is not exclusively linked to financial constraints, but also to strategic and cultural factors that prioritize physical assets over digital capabilities.

Conclusion: The study concludes that advancing toward Logistics 4.0 requires not only technological investment, but also organizational change and managerial awareness regarding the role of data and systems integration.