Technological Maturity Analysis in Logistics Processes of Tucuman SME Rodriguez Rey, Julio González, Matías Parajón, Hernán Augusto Technological Management Logistics 4.0 SMEs Technological Maturity Computer aided manufacturing Manufacturing and transport engineering Production engineering Adoption of the Logistics 4.0 paradigm has become a key determinant of global competitiveness. However, in emerging regional economies, the gap between available technology and its effective implementation remains a critical challenge. This paper aims to diagnose the level of technological maturity in the logistics processes of a group of Small and Medium Enterprises (SMEs) in Northwest Argentina (NOA), analyzing the structural barriers that limit their digital transformation. A descriptive, quantitative study was conducted on a multisectoral sample of regional companies. For data collection and analysis, a technological maturity assessment matrix was designed based on proven models in the discipline. Logistics process management is categorized into four incremental evolutionary stages: (1) Manual/Analog, (2) Basic Digitalization, (3) Isolated Systems, and (4) Integrated Automation. The analysis reveals a marked asymmetry in modernization. 74.1% of companies are concentrated in the lower levels. Only a small sector reaches level 4 of systemic integration. Sectorally, the export-oriented agribusiness shows higher rates of digital traceability, while the commerce and construction sectors exhibit significant lag in their processes. The findings confirm that the main barrier is not only financial but strategic: there is a prevailing investment culture biased toward physical machinery at the expense of data intelligence. Técnica Administrativa ISSN 1666-1680 Torres Ponce, Mariano Enrique 2026-04-15 Research article htm 250201 www.cyta.com.ar/ta/article.php?id=250201 en TI TI

The consolidation of Logistics 4.0 has become a central factor for competitiveness in contemporary supply chains. However, its effective adoption by small and medium-sized enterprises remains uneven, particularly in emerging regional economies.

This article addresses the gap between the availability of digital logistics technologies and their actual incorporation into business processes in SMEs located in the Argentine Northwest.

The objective of the study is to diagnose the level of technological maturity of logistics processes and to identify structural and organizational barriers that limit digital transformation.

A quantitative and descriptive methodology was applied, based on the development of a technological maturity assessment matrix and its application to a multisectoral sample of SMEs.

The results reveal that a significant majority of firms remain concentrated in low maturity levels, characterized by manual or basic digital processes, with limited integration and automation. The findings suggest that technological lag is not exclusively linked to financial constraints, but also to strategic and cultural factors that prioritize physical assets over digital capabilities.

The study concludes that advancing toward Logistics 4.0 requires not only technological investment, but also organizational change and managerial awareness regarding the role of data and systems integration.