Technological Maturity Analysis in Logistics Processes of Tucuman SME
Rodriguez Rey, Julio
González, Matías
Parajón, Hernán Augusto
Technological Management
Logistics 4.0 SMEs
Technological Maturity
Computer aided manufacturing
Manufacturing and transport engineering
Production engineering
Adoption of the Logistics 4.0 paradigm has become a key determinant of global competitiveness. However, in emerging regional economies, the gap between available technology and its effective implementation remains a critical challenge. This paper aims to diagnose the level of technological maturity in the logistics processes of a group of Small and Medium Enterprises (SMEs) in Northwest Argentina (NOA), analyzing the structural barriers that limit their digital transformation. A descriptive, quantitative study was conducted on a multisectoral sample of regional companies. For data collection and analysis, a technological maturity assessment matrix was designed based on proven models in the discipline. Logistics process management is categorized into four incremental evolutionary stages: (1) Manual/Analog, (2) Basic Digitalization, (3) Isolated Systems, and (4) Integrated Automation. The analysis reveals a marked asymmetry in modernization. 74.1% of companies are concentrated in the lower levels. Only a small sector reaches level 4 of systemic integration. Sectorally, the export-oriented agribusiness shows higher rates of digital traceability, while the commerce and construction sectors exhibit significant lag in their processes. The findings confirm that the main barrier is not only financial but strategic: there is a prevailing investment culture biased toward physical machinery at the expense of data intelligence.
Técnica Administrativa ISSN 1666-1680
2026-04-15
Research article
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